Heat Pump Replacements: Preparing the Project

Practical guidance for preparing an aging HVAC equipment replacement, checking applicable conditions, and planning the site visit.

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Ageing outdoor unit overgrown with ivy
01

Aging equipment reaching end-of-life

Aging equipment may need an assessment of its condition, maintenance history, and suitability for the building.

The work scope and schedule must be confirmed after a site visit and review of site conditions.

02

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Present the applicable program conditions by referring the homeowner to the current official source.

03

Building long-term customer relationships

Explain the installed model’s maintenance needs and the after-sales service contact.

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