Prepare to Follow Up on Heat Pump Requests

Verified homeowner inquiries for residential heat pump installations and replacements across Quebec.

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Heat pump installed outside a home

Key Takeaways

  • Check assistance-program conditions directly with the responsible organization.
  • Prepare questions about the current heating system, home size, and replacement timeline.
  • Request the information and photos needed before scheduling a visit.
Qualified Heat Pump Lead Data Profile
Qualification ParameterData ProvidedContractor Value
Project ScopeNew installation or replacementEquipment selection prep
Main needBreakdown, replacement or improvementFollow-up priority
Heat pump typeInitial choice or request for adviceVisit preparation
Optional photosEquipment or electrical panelItems to confirm on site

Preparing a request related to an assistance program

Homeowners may look for an installer while reviewing available assistance programs.

The contractor must confirm applicable conditions and project eligibility with the official source.

Rigorous pre-dispatch verification

The questionnaire collects the main need, the heat pump type sought and the service area. Technical details must be confirmed with the homeowner.

Partner contractors receive structured customer files to prepare accurate site visits.

Territory and availability to confirm

Partner availability and service-territory coverage must be confirmed before an introduction is made.

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