Here is what you can compare: work price, fees, inclusions, exclusions and time slots. Illustrative example.
Work price
published by the contractor
Fees
published by the contractor
Inclusions
published by the contractor
Exclusions
published by the contractor
Why this option appears
established by Nordis
Availability
to be confirmed
“Published by the contractor” is data the contractor publishes in their profile. “Established by Nordis” is a selection reason calculated by Nordis. A field the real file does not contain shows as “to be confirmed”.
This preview is a sample built to explain the project file. In your file, the work prices, fees, inclusions and exclusions shown are the ones each contractor published in advance, for the options eligible to your project, and only where they published them.
If no contractor is eligible in your area when you submit, the file says so plainly and the Nordis team helps you with the next step.
Specify whether you want to restore door operation, replace the opener or replace the whole door. Ask each offer to cover the same intervention.
Visit and diagnosis
Confirm the visit cost and what will be assessed: door, tracks, mechanism or opener. A diagnosis is not approval to replace parts.
Replacement parts
Ask which parts are included and whether adjustment and testing after repair are covered. Compatibility must be confirmed for your installation.
New door or opener
Compare dimensions, model, accessories and installation. Clarify removal of the old equipment and any excluded work.
Repair follow-up
Get written warranty terms for parts and labour and instructions for reporting a problem after the visit.
These points help you read offers. The company must confirm the work price and scope before you agree.
A tensioned spring is not a DIY project
The flow distinguishes a stuck door, a broken spring or cable, a failed opener and a door off its tracks. That detail creates a useful request without asking you to handle the mechanism.
01
Visible symptom
Select what the door is doing without trying to force it.
02
Vehicle trapped
This detail changes the urgency of the request.
03
Residential or commercial
The use type helps route the right professional.
Which service do you need?
Choose the need closest to your situation. You can confirm or change it in the questionnaire.
Prepare a description of the door and the symptom. The company will confirm measurements and parts on site.
Whether the door stays open, closed, uneven or stops while moving.
Whether a vehicle is trapped or you have another way into the garage.
The opener brand and approximate installation age, if known.
Describe, compare, book.
01
Describe
Answer the questions specific to your service, then give your contact details and postal code.
02
See the options
Your file shows the options eligible for your project, with what the contractor actually published.
03
Request or book
You then request the visit or book the slot that suits you, in the calendar of the contractor you choose. When no slot is published, the Nordis team helps you with the next step.
Offers for your area.
Your postal code helps select companies serving your property. You then compare their offers and the proposed slots for your needs.
01
Lower Laurentians and North Shore
02
Greater Montreal and nearby areas
03
Selection by postal code
Step 1
Answer the first question
Step 1 of 3
What is your garage door doing right now?
Never attempt to repair or handle a spring yourself: it stays under tension.
Your request
Focused questions
For you
No fee
Availability
Confirmed when you request
A few focused questions, then your contact details. The file then shows the options genuinely available for your project.
Free for the homeowner, options subject to local availability.
No. Springs and some cables remain under high tension. Keep clear, do not use the door and request professional help.
What should I do if my vehicle is trapped?
Do not try to lift the door or disengage the mechanism. Include it in your request so the professional understands the constraint from the start.
Is the repair guaranteed?
Warranties and parts depend on the professional and the work performed. Ask for the terms before authorizing work.
What happens after my request?
Your file shows the options genuinely eligible for your project, with what each contractor actually published. You then request the visit or book the slot that suits you, in the calendar of the contractor you choose. When no slot is published, the Nordis team helps you with the next step. If no option is available in your area, the file says so plainly: neither a response nor a date is promised.
Sources and scope of this page
Written by Groupe Nordis. Reviewed October 3, 2026. These points help you prepare a request and compare offers; they do not replace an on-site diagnosis, inspection or quote.
Broken Garage Door Spring: Real Danger: Why You Must Not Fix It YourselfA loud bang, a door gone ultra-heavy? Recognize a broken garage door spring, understand the real danger of springs under tension, and follow the safe path with a verified RBQ-licenced contractor.Read
Stuck Garage Door with a Vehicle Trapped Inside: What to Do (and What to Avoid)Your car is captive and the door refuses to move? Safe checks, the true role of manual release, and getting a verified RBQ-licenced contractor in.Read
Garage Door Off Its Tracks or Damaged: Safety Comes FirstRoller out of its track, panel bent by an impact? Why you never force an off-track door, and how a visit from a verified RBQ-licenced contractor unfolds.Read