Here is what you can compare: work price, fees, inclusions, exclusions and time slots. Illustrative example.
Work price
published by the contractor
Fees
published by the contractor
Inclusions
published by the contractor
Exclusions
published by the contractor
Why this option appears
established by Nordis
Availability
to be confirmed
“Published by the contractor” is data the contractor publishes in their profile. “Established by Nordis” is a selection reason calculated by Nordis. A field the real file does not contain shows as “to be confirmed”.
This preview is a sample built to explain the project file. In your file, the work prices, fees, inclusions and exclusions shown are the ones each contractor published in advance, for the options eligible to your project, and only where they published them.
If no contractor is eligible in your area when you submit, the file says so plainly and the Nordis team helps you with the next step.
Before comparing two offers, check that they cover the same need. A visit to locate a leak and a complete fixture replacement do not include the same work.
Travel and diagnosis
Ask what the first visit covers, whether travel is included and how you will approve a repair after diagnosis.
Parts and fixtures
For an installation, specify who supplies the faucet, toilet or water heater. Separate materials, installation and removal of the old fixture.
Clearing and inspection
Check whether the offer covers a clogged fixture or a main pipe, whether camera inspection is included and what report you will receive.
Work after the visit
Opening a wall, restoring finishes or repairing a pipe may require a separate offer. Ask about exclusions and the total to confirm before work begins.
These points help you read offers. The company must confirm the work price and scope before you agree.
From planned work to plumbing emergencies
Replacing a fixture, clearing a drain, inspecting a pipe by camera or repairing a leak: every need has its own context. Tell us what work you need and when you need it.
01
Repairs and installation
Faucets, toilets, water heaters or pipes: describe what needs repair or replacement.
02
Drain clearing
Clogged drains, sewer backups and camera inspections are all part of plumbing.
03
Your timing
Emergency or planned work: tell us your timing. The offers shown and open slots depend on availability in your area.
Drain clearing, sewer backups and camera inspections
A slow-draining sink, water backing up or a recurring blockage: specify which fixtures are affected and what you observe. These needs are part of the same Plumbing flow.
01
Active backup
Tell us whether wastewater is backing up right now.
02
Location
Basement, kitchen, bathroom or outside: each detail matters.
03
Recurrence
A recurring problem deserves a differently documented request.
Describe what you observe rather than a suspected cause. You can also prepare these details for the company you choose.
The affected location: basement, kitchen, bathroom or another room; one fixture or several.
When the problem began, previous occurrences and any recent work.
The make and model of the fixture to replace, if known.
Access constraints and the person who can authorize the work.
Describe, compare, book.
01
Describe
Answer the questions specific to your service, then give your contact details and postal code.
02
See the options
Your file shows the options eligible for your project, with what the contractor actually published.
03
Request or book
You then request the visit or book the slot that suits you, in the calendar of the contractor you choose. When no slot is published, the Nordis team helps you with the next step.
Offers for your area.
Your postal code helps select companies serving your property. You then compare their offers and the proposed slots for your needs.
01
Lower Laurentians and North Shore
02
Greater Montreal and nearby areas
03
Selection by postal code
Step 1
Answer the first question
Step 1 of 3
What needs attention from a plumber?
Choose the option that best describes what is happening at your property.
Your request
Focused questions
For you
No fee
Availability
Confirmed when you request
A few focused questions, then your contact details. The file then shows the options genuinely available for your project.
Free for the homeowner, options subject to local availability.
If you can do so safely, shut off the main stop valve and move items away from the water. Do not dismantle an installation if you are unsure what you are doing.
Does Nordis diagnose the problem?
No. The flow collects useful facts, then lets you compare the offers you receive and book a visit. The professional must diagnose and perform the work on site.
Is the service available in my area?
Availability depends on the real network at the time of the request. Your postal code helps confirm whether a suitable professional serves your area.
What happens after my request?
Your file shows the options genuinely eligible for your project, with what each contractor actually published. You then request the visit or book the slot that suits you, in the calendar of the contractor you choose. When no slot is published, the Nordis team helps you with the next step. If no option is available in your area, the file says so plainly: neither a response nor a date is promised.
Sources and scope of this page
Written by Groupe Nordis. Reviewed October 3, 2026. These points help you prepare a request and compare offers; they do not replace an on-site diagnosis, inspection or quote.
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